Once you have found the product you are looking for:

• Click on the product to select it.  This will open the product detail page.
• Click the 'add to basket' button.
• You will be asked to log into your account.
• Enter your customer number (in capital letters & numbers)
• For password enter your email address.

If you have any problems please contact our support team at standards@nibsc.hpa.org.uk.

If you are a new customer, please go to the Ordering Information page.

Once you have successfully logged in your selected product will be saved on your order form.  From the order form you can change the quantities of the product you have selected or delete a product if you change your mind before confirming the order.

Remember to save any changes you make by clicking the update button.

If you wish to add other products to your order simply click the 'Select More Products', and continue to browse in one of the ways described above.

When you've added everything that you want to your order form, click on “Continue”.

You can confirm your order as explained on the Confirm Your Order page.

If you wish to cancel your order, click on the logout button.

*Please note that this is a request for an order and is subject to authorisation by NIBSC.