Specific Complaints about NIBSC Standards Services

If you have a specific complaint regarding any Standards order or delivery problem, please contact NIBSC directly by e-mail at standards@nibsc.hpa.org.uk.

Generic Complaints or Comments

If the complaint is more generic, or you have suggestions or comments that may be of use, please contact HPA through the link below and state if the comments are specific to NIBSC.

HPA Comments & Complaints Information

All other enquiries

For all other general enquiries, other than the above or any Freedom of Information requests, please contact NIBSC directly at enquiries@nibsc.hpa.org.uk. Please see more details on the Contacts tab.